BLUETOOTH® HEADSET User Guide TABLE OF CONTENTS EN ENGLISH Welcome What is Bluetooth? Package Contents & Features Charging Pairing Custom Fit Headset Controls Stereo Headset Controls Indicators Range Hands-Free Features Optional Accessories Troubleshooting Product Specifications Technical Assistance 3 3 4 5 6 8 12 13 15 15 16 17 18 19 19 Plantronics Voyager 855 WELCOmE Thank you for choosing the Plantronics VoyagerTM 855 headset. To get the most from your new headset, we recommend that you take the following steps: 1. Please refer to the separate Safety Instructions booklet for important product safety information prior to installation or use. . If you need assistance, please do the following: · · Follow the steps in the "Troubleshooting" section on page 18. Contact the Plantronics Technical Assistance Center at 866-363-BLUE (2583) or visit www.plantronics.com/support. . Visit www.plantronics.com/productregistration to register your headset online, so we can provide you with the best possible service and technical support. NOTE: If you are considering returning the product, please contact the Technical Assistance Center first. WhAT iS Bluetooth? Bluetooth wireless technology provides a way for devices to communicate with each other using short-range radio frequency instead of wires. Any two Bluetooth devices can communicate as long as they both have Bluetooth turned on, they are within range, and they have been paired ­ a quick "handshake" that connects the two devices. Bluetooth range is up to 33 feet (10 meters). Obstructions, such as walls or other electronic devices, can cause interference or shorten the effective range. For optimal performance, place your headset and phone on the same side of your body. Plantronics Voyager 855 EN ENGLISH PACkAgE CONTENTS & FEATurES EN ENGLISH 1 5 6 1. Call control button (on/off) . Mute microphone (Pause/Play*) . Volume up/down (Track forward/back*) 7 . Extendable boom 5. Microphone port 6. Ear loop stabilizer 7. Stereo plug-in cable 8. Noise isolating ear buds (small, medium and large) 8 9. AC charger 100 ­ 240V * Stereo mode only and requires Bluetooth AVRCP (Audio Video Remote Control Profile). See "Stereo Headset Controls" on page 13 for details. 9 Plantronics Voyager 855 ChArgiNg Before you use your headset for the first time, charge it for at least 1 hour. It takes approximately 3 hours to fully charge your headset. 1. Connect the charger cable to the headset. . Plug the charger into a power outlet. While your headset is charging, the indicator glows red. When your headset is fully charged, the indicator turns off. WARNING: Do not use your headset while it is connected to the charger. CHECk THE CHARGE LEvEL When your headset is on, simultaneously press and hold the call control button and the volume down button for about two seconds. The indicator flashes red to show the charge level. Red Flashes Battery Level 1 2 3 More than 2/3 full 1/3 to 2/3 full Less than 1/3 full Plantronics Voyager 855 5 EN ENGLISH PAiriNg EN ENGLISH Pairing is the process of introducing your headset to your phone. Before using your headset for the first time, you must pair it with your Bluetooth phone. Normally you need to pair your headset with your phone only once. To see a demo of the pairing process, visit www.plantronics.com/easytopair. QuICkPAIRTM TECHNOLOGy Your new headset includes Plantronics QuickPair technology to simplify the Bluetooth setup process. The first time you turn your headset on, your headset automatically enters pairing mode for 10 minutes. Once paired successfully, your headset stays on for instant use. If not successfully paired after 10 minutes, your headset automatically powers off. When you turn the headset on again, it automatically goes into pairing mode until successfully paired with a Bluetooth phone. To pair your headset for the first time: 1. Turn ON the Bluetooth feature on your phone. 1 TIP: For most phones, select Settings/Tools > Connections > Bluetooth > On. See your phone's user guide for more information. . Press and hold the call control button to turn on your headset. (The indicator flashes red/blue to show that the headset is on and in pairing mode.) TIP: If you don't see the red/blue flash, press and hold the call control button to turn your headset off, and then press and hold the call control button again until you see the red/blue flash. . Use the commands on your phone to locate your headset. TIP: For most phones, select Settings/Tools > Connections > Bluetooth > Search > 8XXPlantronics. See your phone's user guide for more information. . When prompted for the passkey, enter 0000. When pairing is successful, the red/blue indicator on your headset turns off. Your headset is now connected and ready to use. 6 Plantronics Voyager 855 SubSEQuENT PAIRING If you've already paired your headset with another device, follow these steps: 1. Turn ON the Bluetooth feature on your phone. TIP: For most phones, select Settings/Tools > Connections > Bluetooth > On. See your phone's user guide for more information. . Turn the headset off by pressing and holding the call control button until the indicator turns red and then turns off. . Turn the headset back on by pressing and holding the call control button until the indicator flashes red/blue. The headset remains in pairing mode for 3 minutes. . Use the commands on your phone to locate your headset. TIP: For most phones, select Settings/Tools > Connections > Bluetooth > Search > 8XXPlantronics. See your phone's user guide for more information. 5. When prompted for the passkey, enter 0000. When pairing is successful, the indicator on your headset turns off. Your headset is now connected and ready to use. Plantronics Voyager 855 7 EN ENGLISH CuSTOm FiT EN ENGLISH The Plantronics Voyager 855 headset comes with three sizes of sound isolating ear buds. We recommend that you try all three ear buds to find the one that fits snugly in your ear. For added comfort and stability, you can add the optional small or large ear loop stabilizer. TIPS: · For optimum performance and a secure and comfortable fit, the headset should sit snugly in your ear canal with the microphone pointing toward the corner of your mouth. If the ear bud is too big or too small, the headset may not stay in your ear, or you may have difficulty hearing. · PuT ON THE HEAdSET 1. Hold the headset with the boom pointing directly at your cheekbone and the ear bud placed comfortably in your ear canal. . Gently twist the headset downward while pressing it into your ear canal. TIP: For optimal voice clarity, point the boom toward the corner of your mouth. The ear bud should be fully seated to the speaker post to ensure secure attachment. WARNING: Select an ear bud that inserts comfortably in the ear canal. The ear bud should seal but not be forced down the ear canal. If the ear bud becomes lodged in the ear canal, seek medical attention immediately. 8 Plantronics Voyager 855 CHOOSE AN EAR bud THAT fITS When the ear bud fits properly, it should be sealed in your ear so that you feel a slight amount of resistance when you remove the headset from your ear. 1. Remove the headset from your ear. . Gently twist the ear bud while pulling it off the speaker post. . Press a different ear bud onto the speaker post with the stem side of the ear bud facing downward. TIP: Try using different size ear buds on the headset and stereo plug-in cable. Do not assume that you need the same size for both ears. Plantronics Voyager 855 9 EN ENGLISH uSE THE STEREO PLuG-IN CAbLE EN ENGLISH You can use the stereo plug-in cable to listen to music in stereo. 1. Insert the ear loop tab on the stereo cable into the slot on the under side of the headset until you feel it click into place. TIP: You can attach the ear loop on either side of your headset, so that you can wear the headset on your right or left ear. . Drape the stereo plug-in cable across the back of your neck so that the headset hangs over one shoulder and the stereo ear bud hangs over the other shoulder. . Guide the loop behind your ear. Gently twist the headset downwards while pressing it into your ear canal. . Gently press the ear bud on the stereo cable inside your other ear canal. TIP: To remove the stereo plug-in cable from your headset, gently pull the ear loop straight out of its slot. 10 Plantronics Voyager 855 uSE THE OPTIONAL EAR LOOP STAbILIzER EN ENGLISH For increased stability, you can attach the optional small or large ear loop stabilizer. TIP: You can attach the ear loop stabilizer on either side of your headset, so that you can wear the headset on your right or left ear. 1. Insert the ear loop tab into the slot on the under side of the headset until you feel it click into place. . Guide the loop behind your ear. . Gently twist headset downward while pressing it into your ear. TIP: To remove the ear loop stabilizer from your headset, gently pull the ear loop straight out of its slot. Plantronics Voyager 855 11 hEAdSET CONTrOLS EN ENGLISH Action Turn on the headset Steps Press and hold the call control button until the indicator glows blue. NOTE: When your headset is in standby mode, the indicator is off. To confirm that your headset is on, press any button or slide the boom out. You should see a blue light flash or hear a tone. Turn off the headset Answer a call Press and hold the call control button until the indicator glows red. When the power is off, the indicator stays off. Briefly press the call control button, or slide the boom to the open position. End a call Make a call Toggle mute on/off Turn off the online indicator Adjust volume Briefly press the call control button, or slide the boom to the closed position. The call automatically transfers to your headset after you enter the number on your phone and press send. Press the mute button. Press and hold mute for 2 seconds while the headset is on. Headset will flash blue 4 times. Repeat action to activate online indicators. Headset will flash blue 2 times. During an active call, press the volume button: Volume up Volume down WARNING: Do not use headphones / headsets at high volumes for an extended period of time. Doing so can cause hearing loss. Always listen at moderate levels. See www.plantronics.com/healthandsafety for more information on headsets and hearing. 1 Plantronics Voyager 855 TIPS · · If you're wearing the headset, you hear ascending tones when the power turns on and descending tones when the power turns off. When you receive a call, your phone may ring before your headset rings. Wait until you hear the ring in your headset to press the call control button and answer the call. To reject a call and send the caller to voice mail, press the call control button for about 2 seconds. If your phone supports voice dialing see "Hands-Free Features" on page 16 and the instructions that came with your phone. When mute is on, a low tone plays every 60 seconds. · · · STErEO hEAdSET CONTrOLS For stereo listening, your Bluetooth device must support the Bluetooth Advanced Audio Distribution Profile (A2DP) profile. The A2DP profile defines how Bluetooth devices stream stereo quality audio from one device to another. For example, music streamed from a mobile phone to a wireless headset. If your Bluetooth device also supports the Audio/Video Remote Control Profile (AVRCP), you can use your headset to control music playback. For example, you can use functions such as pause, stop, next/previous track and volume controls. If your device does not support the AVRCP profile, then you must use the controls on your device to control music playback. Plantronics Voyager 855 1 EN ENGLISH STErEO hEAdSET CONTrOLS EN ENGLISH 1. Check your Bluetooth device's instruction manual to determine whether your device supports the A2DP and AVRCP profiles. . Pair your Bluetooth device with your headset. See "Pairing" on page 6 for instructions. . Open the music player on your Bluetooth device. . Do any of the following: Action Play/Pause music Adjust volume Steps Press the mute button. Press the volume button up/down to adjust the volume level. NOTE: You hear a tone for each volume increase/decrease. When you reach the max/min volume level, you hear a double tone. See "Warning" on page 21. Next track Press and hold the volume up button for about 2 seconds until you hear a tone indicating that the track has changed. Press and hold the volume down button for about 2 seconds until you hear a tone indicating that the track has changed. Press the call control button or slide the boom to the open position. Previous track Answering a call while listening to music NOTE: When you receive a call, the music pauses and the phone rings in your headset. When you end the call, the music resumes. Reject a call while listening to music Press the call control button for 2 seconds. 1 Plantronics Voyager 855 iNdiCATOrS Action Charging Ful ...